Click on this link to login to your account https://nuadmin.northeastern.mentorhubapp.org/#/
After logging in, you will be greeted with a Dashboard (example pictured below):
The Dashboard page offers an overview of several metrics to be taken in at a glance. Along the left side of the page you will find the home button, your organization’s name, and navigation tabs to other areas of the application.
One of the central dashboard features you will see “Top Challenges” section. This provides you with a real-time overview of the challenges that have been most prominent for the mentees in your program. Each of these categories (e.g., Academics Habits, Career, Finances, etc.) are rated by learners themselves using a slider to indicate higher or lower levels of stress related to each topic. The number that you’re seeing reflects the average of all responses to how severe a challenge that dimension is for learners in your organization. You can click on each of the areas to include as many or as few areas in the chart as you like.
Directly next to the Top Challenges section, you will find the Top Apps that are currently affiliated with MentorHub NU, as well as the number of learners in your program who are using each. The percentage reflects the percentage of learners in an organization that have installed an app. Underneath each app name, you will also see a brief description of that app’s main focus, like whether the app focuses on addressing connectedness, academic habits, health & well-being, etc.
Moving down the page, you will see your program’s Message Statistics. This section provides information on how many messages have been sent by your program’s Student Success Guides (SSGs) and how many have been sent by your program’s learners in aggregate. This lets you know how balanced your SSG and learner communications are over time, and whether you may need to look more closely at any noticeable spikes or gaps between the two.
Below the Message and Meeting Statistics section, you’ll find the lists of individual SSGs and Learners that are in your program. You can click on the individual SSGs or Learners for their specific information, or click “View All” to see all of the SSGs or Learners associated with your program who are using the MentorHub NU application. This information is also present in the SSG and learner tab accessible via your navigation bar on the left of the screen.
Below the Message SSG and Learner section, you’ll find the lists of individual Program Managers and Programs that are in your program. You can click on the individual SSGs or Learners for their specific information or click “View All” to see all of the Learners or SSGs associated with your program who are using the MentorHub NU application.
